WhatsApp automation that replies, qualifies and books — 24/7
Quto builds and runs an AI agent on the official WhatsApp Business API — automating support, sales, bookings and reminders where your customers already chat.
Orchestrated with your existing telephony & business stack
- Twilio
- HubSpot
- Calendly
- Shopify
- Google Sheets
- Notion
- Slack
- Zapier
What it does
What WhatsApp AI automation does
One agent for the whole conversation — reply, qualify, book and follow up, with a clean handoff whenever a human is needed.
Reply instantly, 24/7
Answer product, order and support questions in seconds on WhatsApp — no queues, no waiting for business hours.
Qualify and capture leads
Greet new enquiries, ask qualifying questions and push clean lead data into your CRM automatically.
Book slots & send reminders
Schedule appointments and send automated reminders and nudges that cut no-shows — all inside the chat.
Interactive flows & buttons
Guide customers with buttons, lists and quick replies for catalogues, bookings and FAQs on the official API.
Broadcasts & re-engagement
Send approved template messages for updates, offers and abandoned-enquiry recovery — compliant with WhatsApp policy.
Human handoff
Escalate to your team with the full conversation history whenever a chat needs a person.
How the conversation works
How a WhatsApp chat flows
From the first moment to follow-up — one agent, one continuous conversation, with a human a step away.
Customer messages
A customer messages your WhatsApp — a new enquiry, an order question or a booking request.
Understands & replies
The agent understands the request and replies instantly on the official WhatsApp Business API.
Collects & triggers
It qualifies, collects the details you need and triggers the right workflow — booking, CRM or order update.
Follows up & converts
It sends reminders, re-engages drop-offs and hands off to your team whenever a person is needed.
Customer messages
A customer messages your WhatsApp — a new enquiry, an order question or a booking request.
Understands & replies
The agent understands the request and replies instantly on the official WhatsApp Business API.
Collects & triggers
It qualifies, collects the details you need and triggers the right workflow — booking, CRM or order update.
Follows up & converts
It sends reminders, re-engages drop-offs and hands off to your team whenever a person is needed.
Use cases
Built for real WhatsApp workflows
Customer support automation
Resolve the repetitive questions — order status, hours, policies — and route the rest to your team.
Sales & lead qualification
Turn ad clicks and enquiries into qualified leads with instant, on-brand WhatsApp conversations.
Appointments & reminders
Book slots and send automated reminders that cut no-shows, all inside WhatsApp.
Cart & enquiry recovery
Re-engage drop-offs and abandoned enquiries with timely, compliant follow-up messages.
Pricing
How WhatsApp automation pricing works
Two things drive cost: WhatsApp's own conversation-based pricing (set by Meta and billed per conversation) and Quto's done-for-you build and management. We keep it transparent — you'll know what the platform charges and what we charge before you commit. Tell us your volumes and we'll break it down.
FAQ
WhatsApp automation, answered
Ready to automate your WhatsApp?
Book a 20-minute demo — we'll map your WhatsApp support, sales and reminders and show you exactly how an AI agent would handle them.
Not sure yet? Ask an independent AI model about deploying agents: